Adaptive Change Management Services
Valerius adaptive change management services help bridge the gap between the analytics strategy and operational implementation of the strategy. The analytics strategy presents the case for change, and the change management process identifies who will be impacted, how, and to what degree. Adaptive change combines individual behavioral change with organizational objectives.
With this approach, you first clearly define the decision processes and then embed the behavioral change in those processes, thereby making the behavioral change a deliberate practice required by the process.
With this approach, you first clearly define the decision processes and then embed the behavioral change in those processes, thereby making the behavioral change a deliberate practice required by the process.
Decision Process Analysis
This analysis isolates, examines, and deconstructs your existing decision processes, identifying issues and bottlenecks, recommending improvements, and laying out a path to get there. Importantly, it identifies the scope and nature of the change required across people, processes, tech tools, and data.
Change Impact and Readiness
The Change Impact and Readiness Assessment provides an analysis and set of recommendations that identify the areas within the client organization impacted by the change and quantifies the degree of expected change for each area. The impact and readiness scores provide clients with an overall change risk profile across categories, including people, analytics, culture, and process.
Communications Support
Support includes stakeholder analysis, messaging, themes, content plan, and an editorial calendar. The comms plan document is the core planning tool for all activities and deliverables. Examples of communication materials include presentations, FAQs, case studies, newsletters, emails, guides, podcasts, videos (explainers, demos), Blog articles, and external resources (books, articles, podcasts, etc.).
Community Support
Services include communications and program support to a community of practice for analysts and other practitioners, promoting collaboration, and sharing experiences, new ideas, and lessons learned using a peer-to-peer learning approach. The objective is to reinforce strategy and success stories and raise awareness of learning and growth opportunities involving workshops, training, webinars, podcasts, and other relevant resources.
Professional Development plans (PDP)
Professional development plans help employees prepare for the change ahead. The plans define the learning path that specifies what employees need to know and how they will attain the knowledge. The learning plans follow the OKR model, Objectives, and Key Results to identify the new skills required and develop an action plan that is reviewed and updated quarterly.
Workshops/Learning Series
Workshops focus on the development of mindsets, skill sets, habits, and behavioral change. Learning objectives are aligned with the analytics strategy, decision process redesign, and professional development plans for each employee. Material is delivered using live, instructor-led sessions, and access to online repository of relevant materials.
Surveys/Metrics
Includes stakeholder surveys that measure attitudes towards the change initiative and identify specific issues to address or areas of resistance. In addition, metrics will measure (to the extent technically feasible) the level of engagement with internal content assets and programming.
Coaching
Coaching includes individual as well as team support. The process includes setting up and monitoring personal development plans, personal OKRs. Team support involves review and reinforcement of key mindsets and skillsets or addressing specific issues on a project.
